However, once an order is placed and shipment tracking begins, the customer’s experience is in the hands of a third-party carrier. This can lead to a poor order tracking experience and ultimately result in lost sales due to decreased customer excitement for their shipments.Ĭonsistent brand experience is being challengedīefore a customer clicks to buy, you have complete control of the customer experience. However, they often struggle with manually entering their tracking numbers into a third-party tracking site and discover that there is no information available when the shipments haven’t started shipping yet. Tracking orders and knowing estimated delivery dates should be effortless for customers. Additionally, a significant amount of repetitive work involved in manually tracking shipments will cause your costs to soar. If too many support tickets are about WISMO, then you’re experiencing order tracking and shipment tracking issues. More than 5% support tickets for order tracking Why do you need an order tracking plugin for WooCommerce? ParcelPanel Tracking is fully GDPR compliant, so you can be confident that your customers’ data is being collected and used in a responsible way. Help Center | Website | Support Forum Fully GDPR ready
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